First Class Delivery and Assembly Service
Our first class delivery and installation service is available to all UK mainland customers. Our experts will deliver your furniture to your chosen room and offer expert in-room assembly for most items.

Please note that the first time you hear from us may be when we call you to book your delivery slot. Please rest assured that your order is in our system, and we are doing everything we can to update customers on their order status where possible.

Doorstep delivery service
Safely delivered to your doorstep. Some self-assembly may be required.

We try to arrange the most convenient delivery time, Monday to Saturday (not including bank holidays).
Items delivered by our approved delivery suppliers will arrive Monday to Friday.

Where do we deliver
We deliver to mainland UK. If you live in a zip code more than 50 miles away from our distribution centers, an additional delivery fee and an additional week or two of delivery time may be required.The waiting period for special order products is 8-12 weeks.If in stock, delivery is made within 7 days.

If you have any further questions about our delivery service, please view our FAQ or contact us.

Cancellation and refund information is valid only for online orders and excludes personalized orders.
If the furniture you order is personalized, this will be stated to you by one of our sales consultants at the time of purchase.
For in-store orders, please contact your local store directly.

If you want to cancel your order before delivery, return an item after delivery, or encounter any problems, here's how we can help you.

Did you change your mind after placing your order?
Whatever the reason, you can cancel your online order (except special orders) at any time before delivery without any fee. All you have to do is notify us in writing by post or e-mail. You can find our contact information at the bottom of the page.

To be eligible for a return, your product must be in the same condition as you received it, unused, labeled and in its original packaging. You will also need your receipt or proof of purchase.

You can contact us at trendlifefurniture@gmail.com to start the return process. In case of a refund, the transit fee belongs to the sender.Please note that returns must be sent to the following address: Unit 5 Theobald Park Road, Enfield EN2 9BQ

For your return questions, you can always contact us at trendlifefurniture@gmail.com.

Damages and problems
Please check your order upon receipt and contact us immediately if the item is defective, damaged or the wrong item was delivered so we can assess and correct the problem.

Exchange
The quickest way to make sure you get what you want is to return the item you have and make a separate purchase for the new item once the return is accepted.

Refunds
We will notify you once we receive and inspect your return and let you know if the refund has been approved. If approved, a refund will automatically be issued to your original payment method within 10 business days. Please note that it may also take some time for your bank or credit card company to process and send the refund.
If it has been more than 15 business days since we approved your return, please contact us at trendlifefurniture@gmail.com.