Frequently Asked Questions

How Long Will It Take To Receive My Order?

We deliver to mainland United Kingdom only.


  • In-stock items: Delivery is usually completed within 7 days

  • Special or made-to-order items: Estimated delivery time is 8–12 weeks

  • For delivery addresses located more than 40 miles from our distribution centre, delivery may take an additional one to two weeks, and an extra delivery charge may apply

Any applicable delivery charges and delivery times will be clearly confirmed with you before your delivery is arranged.

Do You Ship Internationally?

No, we currently do not ship internationally.

All orders are delivered within mainland United Kingdom only.

I Have Not Received My Order. What Should I Do?

Please first check your order status via our Tracking Page, if available.

If you are unable to locate your order or require assistance, please contact us directly:

Our customer support team will be happy to assist you.

What Is Your Return Policy?

You may cancel your online order (excluding special or made-to-order items) at any time before delivery, free of charge.

For returns requested after delivery, the following conditions apply:


  • Items must be unused and in the same condition as received

  • Items must be returned in their original packaging

  • Labels must remain attached

  • Proof of purchase is required

Return shipping costs are the responsibility of the customer, unless the item is faulty, damaged, or incorrect.

To start a return, please contact us at:

📧 trendlifefurniture@gmail.com

Approved returns must be sent to the following address:

Trend Life Furniture Ltd.

Unit B4, Valley Link Industrial Estate

Enfield, London EN3 4TY

United Kingdom

Can I Exchange An Item?

Once your order has entered our production or delivery process, changes can be difficult due to tight scheduling.

However, we encourage you to contact us as soon as possible if you wish to request a change. We will inform you whether:


  • The change is possible

  • Any price differences apply

  • Delivery times will be affected

If the requested change cannot be made or is not suitable, you may choose to cancel the order in line with our cancellation policy.

Do You Offer Assembly?

Yes. We provide free in-room assembly for most furniture items.

Our experienced team will deliver your furniture to your chosen room and carry out professional assembly at no additional cost, where applicable.

How Can I Contact You?

You can contact us using the details below:

Trend Life Furniture Ltd.

📧 Email: trendlifefurniture@gmail.com

📞 Phone: 0203 488 4485

📱 WhatsApp: +44 7778 661538

📍 Address: Unit B4, Valley Link Industrial Estate, Enfield, London EN3 4TY, United Kingdom